We're seeking a dedicated Retentions Specialist to join our client's dynamic team and help them maintain a strong customer base. As a Retentions Specialist, you will play a vital role in crafting and executing targeted campaigns that keep our client's customers coming back for more!

Key responsibilities:

• Develop and execute personalised retention campaigns across various channels
• Analyse campaign performance to optimise future strategies
• Collaborate with the retentions team to drive customer lifetime value
• Customer segmentation based on data to deliver relevant messaging
• Manage the promotional calendar to ensure timely and effective campaign delivery

Requirements:

• Relevant Degree
• 2+ Years of experience in customer retention or marketing
• Proficiency in CRM platforms and campaign management tools

EE Disclaimer:

All positions will be filled in accordance with the company's Employment Equity plan. We encourage people with disabilities to apply.

Application Unsuccessful Disclaimer:

If you do not receive feedback within two weeks of your application, please consider it unsuccessful. Keep an eye on our website and other career sites for future opportunities.